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Tips to Handle Sensitive People at Workplace



A highly sensitive person is someone who experiences intense emotions. In psychological terms - it's called sensory processing sensitivity. Both men and women are equally likely to be highly sensitive. Highly sensitive people are greatly affected by what's going on around them, whether it's the noise in the surrounding, lighting or room temperature. Their sensitiveness is visible when it comes to noisy, busy or chaotic environments. They have an eye for detail and like to process information slowly and methodically.
Highly sensitive workers are easily overwhelmed and anxious if they have to do a lot in a short period of time. They don't like having to do too many things at once. It's their nature and not a disorder. Their motto may be "do it once and do it right," rather than "just do it and do it again, if it's wrong."

Coping with a highly sensitive person at work
It is important to understand a highly sensitive person. They are a boon to work with as they take things which are usually ignored or overlooked by others. For example, sensitive workers at meetings make sure everyone has a seat, or that the temperature in the room is good, or the lights, or sun isn't bothering anyone. They attend to details with others in mind. They try hard to avoid mistakes or forgetting things. So colleagues may find them accurate and reliable. If team members fail to realise the sensitivity of their co-workers, it can cause issues. It depends on the co-worker's temperament and attitude. Some teammates find sensitive people great to work with as they tend to be really good at picking up on social signals. When co-workers get tuned into emotions of highly sensitive people, it can be good because they'll try to make things comfortable for everyone.



Traits of highly sensitive colleagues
Highly sensitive workers are comfortable digging deep into things, and this can be painful to less detail oriented workers. They are seen as perfectionists and this can drive co-workers to frustration who are “just do it” type. When sensitive employees are assigned a task like create a policy manual they will go deep, look at all the nuances and leave no-stone unturned. In fact they are the best workers for this kind of job. However, to others they seem slow and lost in the weeds. They may seem too emotional to some. Sensitive people sometimes cry or grumble when someone does something nice at work. It can be seen as unpleasant or attracting unwanted attention to less sensitive workers when their colleague starts wiping away tears. This behaviour leaves other employees at work to wonder if they did something wrong. During a conversation, others are dazed at what they did to bring tears. Majority of the team expect highly sensitive people to toughen up a bit at work. Let’s understand once for all that such persons can’t toughen up. The trait appears innate. And, it's not a disorder. That's part of the misunderstanding surrounding highly sensitive workers. They are just more sensitive than other workers, and we need to work with the advantages of such people. In many organizations employees with a sensitive trait tend are well thought of by their supervisors. They are really appreciated by their bosses.



Take it easy with sensitive co-workers
While working with highly sensitive colleagues, pay attention to the fact that they are susceptible to picking up your mood. When you are completely exhausted, they'll absorb it. So, work on remaining calm and relaxed, it will be beneficial to the team also. Colleagues can refrain from seeing sensitivity as a weakness, and explore ways to approach sensitive co-workers. For example, one thing that works is, if your colleague starts crying, grumbling, complaining comfort them by calming them down, get them a glass of water and let them take their time telling you what they want to tell you. The intensity is not a cause for alarm, it's a signal to take it easy.


Tactfully provide feedback
Yes, have regular meeting with highly sensitive people and present your suggestions in a calm and relaxed way. Giving time to review and reflect on the conversations will help them to not over react. These highly sensitive people connect with the higher sense of purpose and work towards delivering the same with total commitment. Highlight how a sense of connectedness to the purpose is an asset to the company and to the workforce as well. These traits will definitely help in the long run through lot of understanding and awareness from both the sides. Use your natural gift of being highly sensitive and conserve your energy instead of getting stressed about facts which you cannot control or is not in your hands. Surround yourself with plants and flowers to elevate your moods and feelings and learn to speak up with issues that really bother you. This will help you in delivering your work effectively and efficiently and do not compare yourself to others. Each one of us is unique.


Comment below with your thoughts. Watch this space for more insights on healthy mindset for self-leadership. Want to bring about the culture of progress, performance and productivity for maximizing your profits, attend our Turning Point– Turn in and Tune in workshop. Mail us at culture@hasovan.com for more details. Our team would be happy to get in touch. Catch the work-place philosophy of various companies in the book “Erupt with Joy” by Savitha Hosamane. 


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