ads slot

Latest Posts:

No compromise in quality – Microlabs, HR Manager - Shivaji Kapade

It had been quite a task getting in touch with Microlabs HR Head, Mr. Shivaji Kapade because of his extremely busy schedule. When I met him for the first time, I could see the queue of people lined up to meet him. I wondered if I could get a chance to speak to him. We were not able to go ahead with the discussion, however he was kind enough to promise me to get back with the details. I met him the second time and was glad to see that there was no waiting line. We started off with the discussion to understand what makes Microlabs as one among the top (currently ranked 18th in Pharma industry and 8th in prescription market) in the Pharmaceutical manufacturing sector with more than 35 years of its presence since its inception. A “Make in India” company which can boast of exporting to other countries around the world. A manufacturing company with “state-of-art” facilities who have doctors as customers.

Communication with field workforce
He says “Microlabs is widely spread from Kanyakumari to Kashmir and having around 5000 (plus) of its sales and marketing workforce in the field. The widely distributed workforce is connected via the various developed software which serve as communication channels. They remain in touch on a daily basis with each one of them. The field executives log in their daily working schedule which is termed as daily reporting.  There is an hierarchy structure with supervisors, managers, divisional heads, location heads who manage each sub-function of the business. The heads of all units report to the managing director. In the field, a person can start as a territory executives > area manager > regional manager > divisional or zonal manager > general manager > vp – sales and marketing.

A new joinee undergoes induction training program. After six months, they undergo developmental training which then leads to product training, functional, quality control, quality assurance training on a continuous basis. On need basis, various trainings are also emphasized.

The culture is very employee friendly. Even with all the layers of reporting hierarchy, communication is very open and transparent. One can reach out to the CMD or to any senior level who are willing to listen and give them the time to hear out in personal and professional issues. Lot of priority is given to internal promotions as and when they are openings.

Microlabs is known to take care of its employees. The sense of belongingness, security and being valued is very high in a congenial atmosphere. The women employees are quite large in number and performance is at par and hold responsible positions too in both field and research and development.

R & D Centre
Microlabs has two dedicated research centres in Mumbai and Bangalore with around 350 and 125 scientists working in both the centres. Lot of new ideas and suggestions are welcomed. They are even experimented upon to check out the results. Though lot of money is being spent on research activities, it is worth the effort in the long run and yields results. A research centre dedicated for Active Pharmaceuticals Ingredients separately.

Long-term Association Work-force
Most of the employees have been associated for more than 30 years and they are the pride of Microlabs and have been the root cause of growth. The top layer is more than 15 years old. They respect the bonding. The senior work-force is intact and are performing extremely well, productive with desired results to the organization. There is no question of retirement for this stream as long as they are active and wish to work.

Would like to thank Mr. Shivaji for his time and sharing his experiential insights in building a winning organization.

Watch this space for more pathbreakers. If you would like to be featured in “joyful-workplaces” blog, do feel free to write to us. Our editorial team would be happy to get in touch. Write to us joyworkshop@hasovan.comCatch the work-place philosophy of Microlabs in the book “Erupt with Joy” by Savitha Hosamane.

Share on Google Plus


This is a short description in the author block about the author. You edit it by entering text in the "Biographical Info" field in the user admin panel.
    Blogger Comment
    Facebook Comment


Post a Comment